FAQ

FAQ

WHEN WILL YOU SHIP MY ITEMS?

  • All items are subject to a handling period before they are dispatched.
  • Orders will leave our warehouse within 3 days (normally much faster) of order. Please take the following shipping times into consideration, depending on your location:
      • 2-3 weeks (normally much faster)
  • We will notify you by email when your items have been shipped.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

  • For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. (Please keep this in mind when receiving deliveries).
  • If you have any other questions, please email support and we will do our best to help you out.

RETURNS

  • If you wish to get an exchange or refund please contact us by replying to the email you received when your order was placed. We cannot accept any returns until you have been issued an RMA.
  • Refer to our Return Policy for more information: Shipping and Return Policy